This Privacy Policy explains how Prameghisha Estates Ltd collects, uses, stores, and protects personal information obtained in the course of providing property advisory services. By engaging with our services or submitting an enquiry, you consent to the practices described below.
Data We Collect
We collect personal information provided directly by clients and prospective clients in the course of engaging with our services. This may include:
Identity
Full name, title, and contact preferences
Contact Details
Email address and telephone number
Advisory Information
Property requirements, budget parameters, and search criteria
Transaction Data
Details relevant to property acquisitions, disposals, or valuations
We do not collect sensitive personal data unless strictly necessary and with your express consent.
Purpose of Processing
Personal information is collected solely for the purpose of delivering property advisory services. Specifically, we process your data to:
- Respond to and manage client enquiries
- Provide bespoke property search, advisory, and negotiation services
- Coordinate with solicitors, surveyors, and agents on your behalf
- Fulfil our legal and compliance obligations as a property advisory firm
- Maintain accurate client records in connection with active instructions
Data Sharing
Data is processed securely and will not be shared with third parties except where required for transaction execution or legal compliance. Specifically, your data may be shared with:
- Regulated solicitors and legal professionals, where instructed in connection with a transaction
- RICS-regulated valuers, where a formal valuation is being arranged on your behalf
- Regulatory or law enforcement authorities, where disclosure is required by law
Your personal information will never be sold, rented, or disclosed to any third party for commercial or marketing purposes.
Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. Personal data is retained only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law.
Upon conclusion of an engagement, client data is retained for a period consistent with applicable legal and regulatory requirements before being securely deleted or anonymised.
Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
- Right of Access — to request a copy of the personal data we hold about you
- Right to Rectification — to request correction of inaccurate or incomplete data
- Right to Erasure — to request deletion of your data where it is no longer necessary
- Right to Restrict Processing — to request that we limit how we use your data
- Right to Object — to object to processing based on legitimate interests
- Right to Portability — to receive your data in a structured, machine-readable format
If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Accessing Your Data
You may request access to, correction of, or deletion of your personal data at any time by contacting us directly. We will respond to all valid data subject requests within the timeframe required by applicable law.
Data Subject Requests
Please mark your subject line "Data Request" and include your full name. We will acknowledge your request within 72 hours.
Questions about your privacy?
If you have any questions about how we handle your personal data or wish to exercise your rights, please do not hesitate to get in touch.